Confident dark-haired woman in suit looking over right shoulder

How can we help you today?

Our human-powered support is available by phone or email during business hours.

Phone

1 (888) 956-3237


Email

support@b2bconnect.equifax.com

Feel free to email any time — a great option if you need to attach files or screen shots.

Frequently Asked Questions

We update our FAQs pretty often. Check 'em out and don't be afraid to ask if you need additional support.


Additional Support

A: You will receive an email shortly after submitting your order that contains a direct download link. You can also download your list by logging into your account online.
A: Your list will contain important contact information such as name, title, company, address, city, state, ZIP+4, phone, and email where data is available.
A: The database is updated monthly to ensure high-quality data accuracy and freshness.
A: Yes! We do not limit the use of any data that you purchase.
A: Our data rental option enables advertisers to "rent" data for use with our all-inclusive marketing services. Data rental is for one-time use with marketing services and does not include data download.
A: Our LinkedIn ads solution uses your data filters to find look-a-like audiences on the social networking site. The service includes ad design, set up, and deployment. LinkedIn ad impressions may serve to specific contacts on your list and other professionals who closely match your list.
A: Our postcard mailing service includes design options, full-color printing, mail preparation, postage (standard or first class), and delivery via USPS to mailboxes. All postcards are delivered "solo" and addressed to the names and addresses on your list.
A: Our email marketing service includes html email design, setup, and deployment. Emails may deliver to specific contacts on your list and other professionals who closely match your list.
A: Our built-in Dashboard lets you track ad performance directly via your account. Simply log-in to track key metrics such as Opens, Impressions, Clicks, Phone Calls, and more